Hearing Aids + Protection
Technology That Fits Your World.
We carry the world’s leading hearing aid brands and custom protection solutions, fit by Dr. Eric Nelson, Au.D., CCC-A, at our Midtown Manhattan audiology clinic. If you’ve been struggling to hear clearly — missing words in restaurants, finding that voices sound muffled even up close, or turning the TV up louder than everyone else is comfortable with — or if your current aids aren’t performing, a consultation with our doctoral-level audiologists is the right first step. Every recommendation is based on your hearing profile, lifestyle, and goals — not inventory.
A hearing aid is a prescription medical device — not a consumer product. Finding the right one requires a licensed hearing aid specialist in NYC to measure your exact hearing loss pattern, map it to your listening environments, and verify the fitting clinically. That precision is what separates a device that helps from one that collects dust in a drawer.
Our Process
From Evaluation to Precision Fit
Getting the right hearing aid in NYC is a four-step clinical process — the same evidence-based approach Dr. Nelson developed during his tenure as Audiology Supervisor at Weill Cornell Medicine. The right hearing aid fitting starts with a comprehensive audiological evaluation and ends with real-ear verification — the clinical gold standard that confirms your devices are precisely calibrated to your hearing loss. We measure, select, trial, and verify — so you leave with technology that actually works for your life. If you’ve struggled with hearing aids that weren’t working, the difference is almost always in the fitting process—specifically, whether real-ear measurement was used to verify the programming.
Comprehensive Evaluation
We begin with video otoscopy to examine the ear canal, then conduct a full diagnostic audiological workup — including speech-in-noise testing to assess how you hear in real-world environments, not just a quiet booth. Most patients have never had this level of diagnostic detail before — and it changes the outcome of the fitting significantly.
Hearing Aid Selection
Based on your audiogram, lifestyle, and communication goals, we select from the world’s top brands — matching processing power, form factor, connectivity, and budget to your daily life. You’ll hear the difference before you leave.
45-Day Risk-Free Trial
Every hearing aid fitting includes a 45-day adjustment period. If the devices aren’t the right fit for your life, we’ll work with you to find something better — no pressure, no penalty. Your satisfaction is the benchmark.
Real-Ear Verification
A probe microphone placed in the ear canal confirms that your hearing aids precisely match your prescribed targets — the clinical gold standard for hearing aid accuracy, available at your NYC fitting appointment. Most hearing aid providers in NYC skip this step. At Pinnacle Audiology, real-ear verification is included at every fitting—not offered as an upgrade.
Our Brands
Every Leading Manufacturer. 3 Expert Audiologists.
We’re not tied to one line. At Pinnacle Audiology NYC, we carry the full spectrum of premium hearing technology so you get the device that’s right for you — not the one with the best margin.
Oticon
Denmark
Oticon’s BrainHearing philosophy drives every product — designed to reduce listening effort and support the brain’s natural ability to make sense of sound. The Intent platform features a groundbreaking 4D Sensor that responds to your head movement and listening intent, adjusting the sound scene in real time. For younger patients and active lifestyles, Zeal delivers the same advanced technology in a durable, easy-to-manage design built for all-day wear.
Phonak
Switzerland

Phonak consistently leads the industry in speech understanding, especially in the most demanding listening environments. Their flagship Infino Sphere Ultra is a fully custom-made hearing aid featuring a first-of-its-kind spherical acoustic chamber for superior resonance and a completely natural sound experience. For those needing custom hearing protection, Phonak’s Serenity Choice line offers precision-tuned, custom-fit filters for musicians, industrial workers, and swimmers.
ReSound
Denmark

ReSound has long been a pioneer in wireless connectivity and natural sound processing, offering some of the most seamless iPhone and Android streaming experiences available. Their Vivia platform delivers exceptional clarity through an organic sound philosophy that preserves the spatial and environmental cues your brain relies on. For patients who prefer a discreet custom solution, ReSound also offers a fully rechargeable custom-fit option that combines convenience with high-fidelity amplification.
Rexton
Germany

Rexton delivers premium Signia-platform technology at an accessible price point, making high-performance hearing care available to a broader range of patients without compromise on core features. Their rechargeable in-the-ear (ITE) models are among the only non-custom ITE hearing aids with built-in rechargeability — all-day power in a self-contained form factor that fits entirely in the ear. Their RIC range adds wireless Bluetooth streaming and app control for patients who prefer that slim profile.
Sensaphonics
USA · Musicians

Sensaphonics is the gold standard for hearing health in the professional music and live sound industry, trusted by touring musicians, sound engineers, and audiophiles worldwide. Their custom in-ear monitors (IEMs) deliver studio-accurate sound in a completely custom-molded shell, while their hearing protection lineup uses proprietary filter technology to attenuate safely without distorting the musical signal. We also create custom Sensaphonics-style sleeves for Shure earphones, turning your existing equipment into a precision-fit system.
Signia
Germany

Signia is synonymous with innovation, consistently introducing features that redefine what hearing aids can do — from integrated Own Voice Processing to facial gesture control. Their Integrated Xperience (IX) platform uses dual-radio technology and a split-processing architecture so the brain receives coordinated, synchronized input from both ears simultaneously, dramatically improving speech clarity in noise. Signia’s Pure Charge&Go IX combines this advanced processing with a rechargeable RIC format and seamless Bluetooth connectivity for hands-free calls and direct streaming.
Starkey
USA

Starkey is the only major hearing aid manufacturer headquartered in the United States, and their Genesis AI platform represents the most powerful hearing chip the company has ever produced. The Genesis AI RIC offers exceptional speech understanding in noise with an ultra-slim profile, edge-to-edge processing, and hands-free calling built in. Their custom Genesis AI models bring that same intelligence into a discreet in-the-ear shell, precision-fit to your ear anatomy with the option for rechargeable power.
Unitron
Canada

Unitron’s philosophy centers on the individual listener’s experience, using their Log It All data collection to understand real-world usage patterns and refine the fitting over time for a truly personalized result. Their RIC platform delivers a balanced, natural sound signature with excellent directional microphone performance, ideal for active patients who frequently move between challenging environments. The Custom Smile line brings modern connectivity and advanced sound processing into a compact, cosmetically appealing in-the-ear shell.
Westone
USA · Audio

Westone Laboratories has been crafting precision custom earpieces since 1959, earning a reputation for unmatched fit quality and acoustic performance across both hearing aids and professional audio. Their Audiostars custom hearing aid line combines their legendary earmold expertise with modern digital hearing technology, resulting in instruments that are as comfortable as they are effective. Westone is also a premier provider of custom musician monitors and hearing protection trusted by performers worldwide for nuanced sound reproduction and superior passive noise isolation.
Widex
Denmark

Widex is celebrated for the most natural, transparent sound in the industry — their ZeroDelay technology processes sound in as little as 0.5 milliseconds, virtually eliminating the echo and distortion that plagues users who also hear their own voice through their aids. The Allure platform pushes this further with AI-powered sound processing that adapts instantaneously to the acoustic environment, providing exceptional clarity whether you’re in a quiet room or a crowded restaurant. Their custom rechargeable option delivers this renowned sound quality in a fully bespoke, battery-free form factor.
Protect What You Can’t Replace.
Noise-induced hearing loss is 100% preventable. Gradual hearing changes from years of noise exposure — at concerts, on job sites, or through headphone use — often go unnoticed until communication is noticeably affected. Unexplained ringing in your ears may also be an early sign of tinnitus. We create custom-molded protection for every lifestyle and profession — because hearing once lost, doesn’t return.
Musicians & Performers
High-fidelity filters preserve the full frequency spectrum at safe levels. Hear everything — just quieter. Available for stage, studio, and rehearsal.
In-Ear Monitors
Custom-molded IEMs from Sensaphonics and Westone, plus custom sleeves for Shure and other universal-fit earphones.
Industrial & Occupational
OSHA-compliant custom noise protection for construction, manufacturing, and any high-decibel work environment — designed for all-day comfort.
Swimming & Water Sports
Waterproof custom ear plugs that prevent swimmer’s ear and exostosis (surfer’s ear) while maintaining comfort and a secure fit during activity.
Aviation
Custom in-ear plugs optimized for cockpit noise environments. Compatible with aviation headsets for pilots who need passive attenuation and headset comfort.
Sleep & Focus
Ultra-soft custom sleep plugs provide a consistent, comfortable seal to block snoring, city noise, and ambient disturbance without the morning soreness of foam plugs.
Ready to Get Started?
Let’s Find Your Perfect Fit.
Whether you’re exploring hearing aids for the first time or looking to upgrade your current devices, a consultation with Dr. Eric Nelson, Au.D., CCC-A, is the best first step. We’ll evaluate your hearing at our Midtown Manhattan clinic, discuss your lifestyle, and guide you to the technology that will make the biggest difference in your life. You can also learn more about what a hearing evaluation includes before your visit.