Switch to Pinnacle
Transfer of Care
If your previous audiologist retired, moved, or closed — or if your current hearing aids simply aren’t performing the way they should — Pinnacle Audiology can take over your care immediately. We regularly see patients who relocated to New York City and lost continuity with their previous audiologist, patients whose longtime practice closed without notice, and patients who were fit with hearing aids years ago but never received the follow-up adjustments that make the real difference. In many cases, a precise reprogramming to their current hearing levels produces a noticeable improvement within the same appointment. Already using hearing aids? Bring them to Pinnacle Audiology in NYC for expert reprogramming, adjustments, and ongoing care — no matter where they were originally fit.
What is Transfer of Care?
Transfer of care in audiology means switching your ongoing hearing aid management to a new audiologist — without needing to buy new devices. Most patients are seen within a week and leave their first appointment with freshly reprogrammed devices — no new purchase required. If your previous audiologist retired, relocated, or simply wasn’t meeting your needs, transferring your hearing aid care to a new audiologist in NYC is a straightforward process—and you keep the devices you already own. At Pinnacle Audiology NYC, we reprogram, service, and optimize hearing aids from any manufacturer, restoring peak performance to devices you already own. Transfer of care means bringing your existing hearing aids to our Midtown Manhattan office to be evaluated, reprogrammed, and serviced by Dr. Eric Nelson, Au.D., CCC-A, and his team. We provide expert hearing aid repair, adjustments, and programming for devices from any manufacturer — including those originally fit elsewhere in NYC or out of state.
What’s Included in Transfer of Care
When you transfer your hearing aids to Pinnacle, you receive:
Device Evaluation
We thoroughly examine your hearing aids to assess condition, functionality, and programming compatibility.
Reprogramming & Optimization
We reprogram and fine-tune your hearing aids based on your current audiogram and lifestyle — precise adjustments that often produce an immediate, same-day improvement in clarity and comfort — the kind of result that should have been possible from the start. Dr. Eric Nelson, Au.D., CCC-A, a former Audiology Supervisor at Weill Cornell Medicine, performs all reprogramming using real-ear measurement when indicated—the same clinical standard used in major medical centers.
Fresh Batteries & Cleaning
We clean your devices, replace batteries, and ensure they’re in top working condition.
Ongoing Support Plan
You’ll be part of our regular maintenance and support program with easy access to adjustments and help.
Compatible Brands We Support
We can work with hearing aids from all major manufacturers including:
✓ Phonak ✓ Oticon ✓ Widex ✓ Starkey ✓ ReSound ✓ Unitron ✓ Signia ✓ Bernafon ✓ And many others
Why Switch to Pinnacle?
Our patients choose Pinnacle for transfer of care because of:
✓ A comprehensive hearing evaluation to confirm your current levels and ensure your devices are programmed to your actual prescription ✓ Expert care from a dedicated audiologist
✓ Personalized attention and thorough programming
✓ Convenient locations in Manhattan and Long Island
✓ Remote programming options for busy schedules
✓ Competitive pricing on batteries and supplies
✓ Genuine care about your hearing health
Transfer Your Hearing Aids to Pinnacle Today
Bring your hearing aids to our Midtown Manhattan office and let us show you the difference expert audiological care makes. We may also recommend a updated hearing evaluation to ensure your devices are still matched to your current hearing levels.